Cut Your Help Desk Costs and Empower Your End Users with BlackBeltHelp’s Knowledge Base!

Studies reveal that approx. 70% of the customers prefer to resolve their issues on their own. BlackBeltHelp’s Lexicon is a public knowledge base which empowers an institution’s students and faculty to solve their problems on their own, cutting down the institution’s help desk costs and reducing the resolution time. Lexicon, a self-help …