Do you need to keep your students engaged?
“…Involve me and I learn”, said Benjamin Franklin. It stands true for your students also. Each student actively involved equals to a student retained. With the diverse challenges that today’s learners face, they are vulnerable to feeling bogged down if there isn’t a support system to fall back upon. Crafting a proper student engagement strategy makes your institution that support system.
Moreover, if your students are engaged, there’s very little left to worry about. You don’t have to worry about dropping end-user satisfaction rates or have sleepless nights over your declining retention or graduation rates.
There are countless things you can do to engage them depending on your organization’s unique challenges. Listed below are three you can implement regardless of their specificity:
Innovate, Interact, Engage:
Whether it’s the courseware or the way it is taught, both can be made more interesting by innovating a little. For example, you can use video content for your lessons, put in place a system where students are rewarded for their achievements, help your students set achievable goals. Using predictive analytics, the instructors can intervene timely. Based on data-driven findings obtained from predictive analytics, you can help your students with their challenges whether academic or otherwise. You can even let your students have a say in building their curriculum. For example, you can ask them what they expect to learn out of a particular class or what would they want to be taught extra, while still abiding by the courseware structure.
Since all your students don’t fall into the traditional category, you should take special care of the ones who don’t. You should have a proper student engagement framework to interact with them, address any problems they might be facing.
Communication and the way you do so, both are really important for student engagement. If your students prefer texting to emails, use that mode of communication to convey information. Furthermore, there should be a proper information dissemination channel. Your students should have access to information, help whenever they require it.
You should create an open and learner-centric atmosphere where your students aren’t afraid to communicate- their doubts, suggestions, ideas. The overall institutional culture should complement learning and encourage students to excel.
Round-the-clock help desk support:
As a higher education institution, when your students have access to help desk assistance at all the hours, you are telling them that you care about the challenges they face and are there to help them whenever they require it. Exigencies can occur anytime. There might be a network outage. Your institution’s LMS can stop working. A student’s laptop might become nonfunctional. In case of any such downtimes, if your institution doesn’t have round the clock help desk support, your end users might have to wait overnight or maybe even over a weekend to get their issues resolved.
Having round-the-clock help desk support ensures that your students don’t feel abandoned and have immediate access to help.
Besides these three, there are a number of measures you can adopt to increase engagement at your organization. Brainstorm, strategize and make student engagement a priority at your organization.
To learn how we are helping organizations engage their learners better, drop us an email at firstname.lastname@example.org or call (844)BLKBELT.